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Director Client Support

A Director Client Support role with a growing UK financial advice firm. Salary up to £50,000 a year, with documented salary bandings and an annual review, and offices in Norwich, Harlow, St Ives (Cambridgeshire) and Westerham.

Role at a glance

Contract
Permanent
Location
Norwich, Harlow, St Ives (Cambridgeshire) and Westerham
Salary
Up to £50,000 a year
Posted
5 November 2026
Listing expires
4 January 2027
Recruited by
IFA Talent, for a growing UK financial advice firm that is not named on this page

Every conversation is confidential, and we will always confirm with you that it is okay before your details are shared with any firm.

Apply / enquire about this role

About this role

IFA Talent is recruiting a Director Client Support for a growing UK financial advice firm. The firm is not named on this page. This is a senior Client Support vacancy with a documented salary banding, an annual salary review, and scope to progress through the bandings as you become fully trained and established in the role.

Pay, benefits and working pattern

The salary is up to £50,000 a year. Starting salary depends on skills and experience, and there is scope to progress through the bandings as you become fully trained and established in the role. Salaries are reviewed annually. The documented bandings are:

  • Minimum range: £28,000 to £30,999 a year
  • Mid range: £31,000 to £35,999 a year
  • Maximum range: £36,000 to £50,000 a year

The role can be based in Norwich, Harlow, St Ives (Cambridgeshire) and Westerham.

Benefits

  • 22 days' annual leave plus bank holidays, increasing with length of service
  • Company sick pay
  • One day's volunteering leave a year
  • Free onsite parking
  • Death in service cover of four times salary
  • An employee assistance programme, with confidential support for you and your immediate family
  • A group income protection scheme
  • Cycle to Work scheme
  • Payroll giving scheme
  • A company pension scheme
  • Access to a financial adviser
  • An employee referral scheme
  • Continuous training and professional development
  • A collaborative and supportive team environment

How to apply, and what happens next

IFA Talent is recruiting for this role. Apply through our contact form with a short voice note (up to three minutes), a CV, a typed message, or a mix of these. You do not have to rewrite a CV if a voice note or a short message is easier.

We will review what you send and reply to arrange a time to talk, checking your details with you. Every conversation is confidential. We will always confirm with you that it is okay before your details are shared with any firm. You can also read our privacy notice.

Questions candidates often ask

How is the salary structured?

There are three documented bandings: a minimum range of £28,000 to £30,999, a mid range of £31,000 to £35,999, and a maximum range of £36,000 to £50,000 a year. Starting salary depends on skills and experience, with scope to progress through the bandings, and salaries are reviewed annually.

Where is the role based?

The role can be based in Norwich, Harlow, St Ives (Cambridgeshire) and Westerham.

Who is the employer?

This role is with a growing UK financial advice firm. The firm is not named on this page. IFA Talent is recruiting for the role, and we will only share your details with the firm once you have told us that it is okay.

How do I apply, and what happens next?

Use the contact form to send a voice note, a CV or a short message, or a mix of these. We review what you send, reply to arrange a time to talk, and check your details with you. Your details are not shared with any firm until you have said that it is okay.