Role at a glance
Every conversation is confidential, and we will always confirm with you that it is okay before your details are shared with any firm.
Open
Senior Client Support Team Leader
Lead and develop a Client Support team in a growing UK financial advice firm. Salary up to £42,000 a year, with offices in Norwich, Harlow, St Ives (Cambridgeshire) and Westerham.
About this role
IFA Talent is recruiting a Senior Client Support Team Leader for a growing UK financial advice firm. The firm is not named on this page. The role is for someone with strong leadership skills and experience in financial services who wants to take the next step in their career, leading and developing a Client Support team and helping advisers and clients receive a high standard of support.
Alongside your leadership responsibilities, you will still use your technical knowledge to support advisers, oversee key workflows, help maintain regulatory standards, and look for ways to improve how the team works.
Key responsibilities
- Take day-to-day responsibility for the management, development and performance of the Client Support team.
- Provide leadership, guidance and support to team members, and help to maintain an efficient, client-focused service.
- Coach and develop people, and help to improve processes.
- Use your technical knowledge and experience to support financial advisers, oversee key workflows, and help to make sure regulatory standards are maintained.
- Identify opportunities to improve processes and service delivery.
- Build strong working relationships with colleagues across the firm.
Pay, benefits and working pattern
The salary is from £28,999 to £42,000 a year depending on skills and experience, shown here as up to £42,000.
The role can be based in Norwich, Harlow, St Ives (Cambridgeshire) and Westerham.
Benefits
- 22 days' annual leave plus bank holidays, increasing with length of service
- Company sick pay
- One day's volunteering leave a year
- Free onsite parking
- Death in service cover of four times salary
- An employee assistance programme, with confidential support for you and your immediate family
- A group income protection scheme
- Cycle to Work scheme
- Payroll giving scheme
- A company pension scheme
- Access to a financial adviser
- An employee referral scheme
- Continuous training and professional development
- A collaborative and supportive team environment
How to apply, and what happens next
IFA Talent is recruiting for this role. Apply through our contact form with a short voice note (up to three minutes), a CV, a typed message, or a mix of these. You do not have to rewrite a CV if a voice note or a short message is easier.
We will review what you send and reply to arrange a time to talk, checking your details with you. Every conversation is confidential. We will always confirm with you that it is okay before your details are shared with any firm. You can also read our privacy notice.
Questions candidates often ask
Where is the role based?
The role can be based in Norwich, Harlow, St Ives (Cambridgeshire) and Westerham.
Who is the employer?
This role is with a growing UK financial advice firm. The firm is not named on this page. IFA Talent is recruiting for the role, and we will only share your details with the firm once you have told us that it is okay.
How do I apply, and what happens next?
Use the contact form to send a voice note, a CV or a short message, or a mix of these. We review what you send, reply to arrange a time to talk, and check your details with you. Your details are not shared with any firm until you have said that it is okay.